1. AI Lead Qualification Agent
Core Function
Automatically engages inbound leads, qualifies them based on predefined criteria, and routes high-quality leads to booking or sales follow-up.
What This Agent Does
Responds to inbound leads (forms, WhatsApp, email, website chat)
Asks structured qualification questions
Scores leads (hot / warm / cold)
Pushes qualified leads to CRM or booking agent
Rejects or nurtures unqualified leads
Technical Focus Areas
NLP-based conversational flows (LLMs with guardrails)
Decision trees + scoring logic
CRM integration (Google Sheets, custom)
Webhook-based lead ingestion
State handling (multi-message conversations)
Key Outcome
Sales teams only speak to qualified leads, reducing wasted calls and time.
Core Function
Handles customer inquiries, FAQs, status updates, and basic support conversations on WhatsApp (priary SME channel).
What This Agent Does
Responds instantly to customer messages
Answers FAQs (pricing, services, hours, policies)
Handles basic troubleshooting or info requests
Logs conversations for reporting
Technical Focus Areas
WhatsApp Business API integration
Knowledge base ingestion (documents, FAQs, SOPs)
Intent detection & escalation logic
Conversation memory (short-term + session-based)
Safety & response constraints
Key Outcome
24/7 customer support without hiring staff, faster response times.
Core Function
Books meetings automatically without human involvement.
What This Agent Does
Checks calendar availability
Suggests time slots
Confirms bookings
Sends confirmations & reminders
Reschedules or cancels if needed
Technical Focus Areas
Calendar APIs (Google, Outlook)
Scheduling logic & conflict handling
Timezone handling
Integration with qualification agent
Notification systems (email / WhatsApp)
Key Outcome
No missed opportunities, fully automated meeting booking.
Core Function
Manages post-contact follow-ups and long-term lead nurturing automatically.
What This Agent Does
Sends follow-ups after calls or missed responses
Handles objections asynchronously
Sends reminders and nudges
Nurtures cold/warm leads over time
Stops when conversion or opt-out occurs
Technical Focus Areas
Workflow automation & triggers
Delayed and conditional messaging
CRM state tracking
Message variation (non-repetitive follow-ups)
Compliance logic (opt-outs)
Key Outcome
Higher conversion rates without manual chasing.
Pricing Overview
Setup Fee (once-off)
Monthly Retainer
Performance Add-ons
R15,000 - R50,000+
R5,000 - R25,000+/mo
Optional
Business audit,system design, build
Maintence, optimisation & updates
Revenue-share models & advanced scaling